Out of contract rates are the rates that you must pay when you’re not signed up to a contract with your energy supplier. This may sound unusual, but it could happen to your business if the following occurs.
- You tell your supplier that you want to terminate your energy contract, or your contract expires but you don’t have a new deal in place when it ends.
- You’re trying to switch to another supplier, and your switch takes longer than expected to complete, meaning your contract ends before you can move to your new supplier and, during that gap period, you would be classed as officially out of contract.
- You move to a new premises and your new inherited gas supplier contacts you and you refuse their offer of supply.
Out of contract rates can sometimes be charged at more than double the market rate — for example, a standing charge of £1 a day, and a unit rate of 20p/kWh, compared to a typical rate of 25p a day, and 11p/kWh (the rates in this example show the predictive difference between rates and are not the rates charged by OSSO Energy).
Out of contract rates are unlimited so it’s worth ensuring your business is in a contract.
OSSO Energy will always try to contact its customers who are nearing the end of their contracts to offer renewal options and/or advice on what to do next. We are not obligated to enforce contracts on our customers, neither are we responsible for customers’ negligence should they find themselves out of contract. However, we will always treat all customer fairly and with diligence and professionalism and do our best to ensure customers do not end up out of contract.
Note: Rates effective from the 1st of April will be billed net of any discounts applicable under the Energy Bill Discount Scheme (EBDS).
